From Audio to Insights: Unlocking Business Value with Speech-to-Analytics

Large Language Models (LLMs) have transformed how companies perceive AI, enabling solutions to understand, process, and generate highly accurate human language. AI Speech-to-Analytics (AI-STA) is gaining traction by converting audio into text and extracting valuable insights through advanced analytics powered by LLMs. AI-STA turns customer interactions, technical support calls, and other audio sources into searchable, analyzable data, offering deeper insights into operations and customer sentiment. AI-STA uncovers trends, detects sentiment, recognizes entities, and generates business insights. Its ability to handle multiple languages, accents, and complex sentence structures makes it invaluable across industries like customer service and healthcare, where processing large volumes of speech data is key for decision-making. Industry applications demonstrate AI-STA's ability to drive business value by turning audio into actionable insights. Sponsored talk by SDG Group.